1. Shipping Policy

At YPS360, we aim to deliver your orders safely and as quickly as possible.

📦 Processing Time

  • Orders are usually processed within 1–3 business days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next working day.

🚚 Delivery Time

  • Delivery time depends on your location and courier service.
  • Estimated delivery time is 3–7 business days (may vary due to external factors).

📍 Shipping Areas

We currently ship to selected locations. Availability may vary depending on your region.

📦 Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout before payment.
  • We may offer free shipping on selected orders or promotions.

2. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email so you can track your parcel in real time.

3. Delays in Delivery

While we try our best to ensure timely delivery, delays may occur due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Unforeseen logistical issues

YPS360 is not responsible for such delays once the order has been handed over to the courier.

4. Returns Policy

We want you to be fully satisfied with your purchase.

🔄 Return Eligibility

You may request a return if:

  • You received a damaged or defective product
  • You received the wrong item

⏱ Return Timeframe

  • Return requests must be made within 3–7 days of delivery.

📦 Condition for Returns

  • Product must be unused and in original packaging
  • Proof of purchase is required

5. Refunds / Replacements

  • Once your return is approved, you may receive a replacement or refund depending on the situation.
  • Refunds (if applicable) will be processed through the original payment method within 5–10 business days.

6. Non-Returnable Items

We do not accept returns for:

  • Used products
  • Opened or damaged due to misuse
  • Items without original packaging

7. Exchange Policy

Exchanges are only applicable for damaged or incorrect items. We do not offer exchanges for change of mind.

8. Contact Us

If you have any questions about shipping or returns, feel free to contact us:

📧 Email: info@yps360.com